NRS User Survey Feedback

NRS User Survey Feedback

The feedback is in from the National Relay Service (NRS) users’ survey.

According to the NRS: Nearly 80 % of NRS users have reported that they are satisfied with the service.

Conducted in February 2021, the research survey gathered views from a range of stakeholders including users, community advocates and organisations which receive calls from the service.

Users were also able to provide feedback through an online survey after making a call.

This consultation will continue, but the learnings so far can be seen in the Auslan video below:

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Better Hearing Australia Brisbane, Inc
433 Logan Road, Stones Corner, QLD 4120
We are located in ‘The Bower’ Serviced Offices above the Cafe. Ask for us at reception.

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Better Hearing Australia Brisbane, Inc
433 Logan Road, Stones Corner, QLD 4120

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Phone: (07) 3844 5065
Email: info@bhabrisbane.org.au

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Better Hearing Australia Brisbane, Inc is registered with the Australian Taxation Office as a registered charity. Donations over $2 are tax deductible.

Better Hearing Australia respectfully acknowledges and recognises Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands, winds and waters where we live, learn and work.