Hearing Help Desk

Hearing Help Desk

We understand how hard it can be to navigate the hearing health industry, which is why BHA Brisbane has been helping people experiencing hearing loss since 1947.

Our Hearing Help Desk includes advice and assistance with:

  • Hearing loss management and support
  • Navigating the hearing health system and NDIS
  • Assistive Listening Devices
  • Cochlear Implants
  • Tinnitus support

Access Our Help Desk or Ask The Aud

If you have a question about hearing loss, hearing aids or devices, or anything to do with hearing impairment, there are a number of ways we can help.

Online Hearing Help Desk

Quickest and easiest way to find an answer to do with hearing loss.

Search our online Hearing Help Desk for answers related to your question.

Access the Hearing Help Desk KB

Ask The Aud

Ask our in-house audiologist directly via email.

Our aud or team of lived experience volunteers will get the right advice or referral directly to you.

Ask The Aud

Call Us

Call us direct during office hours for any questions you may have.

Our team of lived experience volunteers and our in-house audiologist will provide you with the right advice.

(07) 3844 5065

Our role is to provide unbiased, independent advice and referrals to appropriate services for your hearing needs.

Independent, person-centered advice

BHA receives government funding from Queensland Health to provide information, referral and advocacy services to meet the demand for information regarding hearing health and the hearing health service system. Our goal is to ensure people have access to the information and supports they need.

We don’t sell hearing aids (except for the second-hand, refurbished and other devices provided through our Hearing Access Program partners) or fit them.

Our Latest News

In Appreciation

We gratefully acknowledge the support of our Patron Her Excellency the Honourable Dr Jeannette Young AC PSM, Governor of Queensland.

Many thanks to our financial supporters:
Queensland Health and Department of Child Safety, Seniors and Disability Services (DCSSDS)

In Appreciation

Help us help the one in six Australians suffering from the world's most prevalent sensory disability

Give Now

Location (by appt only)

Better Hearing Australia Brisbane Ltd
Level 1, 88 Tribune Street
South Brisbane QLD 4101
We are located in Mobo Co Serviced Offices. Ask for us at the concierge.

Postal Address

Better Hearing Australia Brisbane Ltd
Level 1, 88 Tribune Street
South Brisbane QLD 4101

Hearing Loss Advice & Support

Contact us
Monday – Friday 8:30am – 4:30pm
Phone: (07) 3844 5065
Email: info@bhabrisbane.org.au

Registered Charity

Better Hearing Australia Brisbane Ltd is registered with the Australian Taxation Office as a registered charity. Donations over $2 are tax deductible.

Better Hearing Australia respectfully acknowledges and recognises Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands, winds and waters where we live, learn and work.